ComEd has dedicated $10 million in assistance funds in 2014 to help customers facing financial hardship pay their electric bill. Through April 1, 2014 ComEd has adjusted the eligibility requirements for financial assistance programs for eligible residents including seniors, veterans and activated members of the armed services. In addition, the company is now offering flexible budget billing and flexible deferred payment agreement options to assist customers receiving higher than normal bills in light of the severe cold weather blanketing northern Illinois.
To apply for ComEd’s Residential Special Hardship Grant or the State sponsored assistance programs, such as LIHEAP, customers should visit a local LIHEAP Agency. For more information on any of ComEd’s assistance programs or to enroll in ComEd’s bill-payment assistance programs, call 1-888-806-CARE (2273) or visit ComEd.Com/CARE for more information.